What Does a Cashier Do?
Cashiers (or Retail Sales Associates or Store Clerks or Customer Service Associates) are typically responsible for operating cash registers and engaging with customers as they make purchases. They may also need to check prices, handle coupons and other alternative payment forms, bag and package customer purchases and respond to basic customer service requests with a positive attitude.
Cashier Job Overview
In the Cashier role, you will help all store customers in making purchases. With your friendly, helpful attitude, you’ll always provided a pleasant ‘concluding’ experience to customers. You will operate cash registers and point-of-sale (POS) equipment like credit/debit card terminals, and scan purchases with correct prices and quantities, ensuring efficient and accurate purchases. Success in this role will be demonstrated by consistent smooth checkout processes, a demonstrated positive attitude and a high level of customer satisfaction.
Cashier Job Responsibilities and Duties
- Ensure swift, accurate and friendly purchase experience for store customers
- Operate retail store product checkout equipment (e.g., cash registers, credit/debit card terminals, scanners)
- Collect payments and help with bagging purchases
- Maintain accurate count of cash receipts
- Balance cash register and provide appropriate transaction reports
- Assist customers with product recommendations, directions to product store locations
- Keep checkout areas and workspace clean to ensure efficient processing
Cashier Job Requirements
- Prior experience as a retail store cashier or retail associate
- Experience using modern register operations and POS equipment like credit card / debit card terminals, product scanners
- Understand handling product coupons, gift cards and other payment forms
- Very positive and friendly attitude; helpful approach in all customer experiences
- Strong language and communication skills
- Basic math skills
- Strong work ethic and attention to detail
- Self-motivated and trustworthy
- High school diploma or GED equivalent
Are you looking to start your hiring process today? Comeet can help. Check out our pricing plansto learn more about how we can redefine the way you recruit new talent.
Similar job titles include:
FAQs
With your friendly, helpful attitude, you'll always provided a pleasant 'concluding' experience to customers. You will operate cash registers and point-of-sale (POS) equipment like credit/debit card terminals, and scan purchases with correct prices and quantities, ensuring efficient and accurate purchases.
How to write a cashier job description? ›
You could say, “We are seeking a cashier who is capable of handling customer transactions, packaging purchases, managing cash, and more. The ideal candidate should possess strong customer service skills, have knowledge about our company's products, and be enthusiastic about representing the brand to the public.”
What is the job role of a cashier? ›
Cashiers have many vital duties in retail-based establishments. They are responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases. Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience.
What is a retail cashier job description template? ›
Cashier Job Responsibilities:
Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed.
What does a cashier do at Shoprite? ›
Check prices, and be knowledgeable about location of items in store. Accurately and quickly collect proper payment and provide proper change. Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) in accordance with Company guidelines.
How do you list cashier skills? ›
The most important skills for a cashier to have on their resume are customer service, sales, retail, attention to detail, flexibility, friendliness, communication, basic math, and commitment. Having experience with cash handling and point-of-sale systems is also important for cashiers to include on their resumes.
How to write cashier on resume? ›
Add your cashier experience with compelling examples
Highlight instances where you excelled in cash handling accuracy, increased efficiency, or improved customer satisfaction ratings. Demonstrate your ability to handle high transaction volumes, reduce wait times, or resolve customer complaints effectively.
How do I say cash register experience on my resume? ›
Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt, and cash register. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers.
What is a role description? ›
Role descriptors are intended to be representative of many positions. They are focused on describing job responsibilities rather than describing the day-to-day tasks that are specific to an individual position.
What is the job description of a cashier store clerk? ›
Key Responsibilities:
Operate cash register and handle financial transactions accurately. Maintain a clean and organized store environment. Receive and process shipments of merchandise. Assist with inventory management and restocking of products.
Front End Cashier Duties and Responsibilities
Process Purchases Front end cashiers process all purchases by scanning the items, bagging them if requested, and taking the final payment. Depending on the business, they may be required to check identification for age-restricted products, such as alcohol or tobacco.
What are the duties and responsibilities of a head cashier in retail? ›
They typically handle the daily operations of the store and resolve any unexpected issues that may appear. Head Cashiers are responsible for training Cashiers and monitoring their performance. Head Cashiers also manage the checkout areas to ensure they're clean and safe for both employees and customers around the area.
What is the role of a cashier in a supermarket? ›
A Cashier works in a retail store or supermarket and serves the customers by scanning items and taking payments. Excellent customer service is key, as Cashiers must work competently and quickly to prevent lengthy queues from forming in the store.
Is a cashier position easy? ›
Cashier positions require several soft skills because they work directly with customers and are necessary for creating a good guest experience. Oftentimes cashiers need to have great organizational and people skills.
How do you write cashier experience? ›
Add your cashier experience with compelling examples
Highlight instances where you excelled in cash handling accuracy, increased efficiency, or improved customer satisfaction ratings. Demonstrate your ability to handle high transaction volumes, reduce wait times, or resolve customer complaints effectively.
How would you describe a cashier on a resume for a restaurant? ›
A well-drafted Restaurant Cashier Resume mentions the following core duties – promoting services, reporting to the restaurant's manager; greeting customers; answering to inquiries; taking orders at the counter, receiving payments and presenting changes to customers, packing food items, making reservations for customers ...
What should I say as a cashier? ›
While there is no one correct way to greet customers as a cashier, a great way to do so is by being clear, pleasant, and making eye contact. You can greet a customer by saying a phrase, such as "Did you find everything okay?' or you can simply say "Hello."
